Moseley: We Need A Failsafe To Human Error (Air Force Times)…Vago Muradian, June 9, 2008 Pg. 12
A day after Defense Secretary Robert Gates asked for and received his resignation June 5, Air Force Chief of Staff Gen. T. Michael Moseley gave this exclusive interview to staff writer Vago Muradian.
… Following the Minot incident, I would say more than 95 percent of my focus has been about getting this right, and we had a commander-directed inquiry. I commissioned Maj. Gen. [Polly] Peyer to conduct a blue ribbon review, which gave us 120 or so specific things to address.
My fundamental tasking to her was, “Is there something bigger here? Is this just an isolated case of a human frailty or are there systemic bigger issues that we have to find and fix?”
Relative to the variation principle, reference to “isolated case” refers to special cause variation. Reference to “systemic” refers to common cause variation. If the problem is due to common causes, a permanent and fundamental change is needed. A special cause refers to a temporary or fleeting event. Required action would be ensuring execution on existing policies and procedures.
A second article, Air Force Shake-Up May Lead To Deeper Overhaul
(Christian Science Monitor)…Gordon Lubold, June 9, 2008, infers a systemic issue. “Extraordinary” refers to special cause variation.
…Gates’s nominee for Air Force secretary will reportedly be Michael Donley, now a top Pentagon aide. He will have to examine the institutional culture that led to the incidents in the first place. A Pentagon investigation directed by Gates in March concluded that there were systemic problems the service had failed to address.
The US Air Force must undertake a wholesale assessment of itself in the wake of the extraordinary firings last week of its top two officials, say analysts.